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Who is Metric Tracker?

Operating since 2000, Metric Tracker is a management consulting firm that assists collection, call center and finance businesses with portfolio analysis, production reporting and strategic consulting.

Metric Tracker leverages its analytical experience using industry standard technology to create world-class reporting capabilities for your call center or finance business at a fraction of the cost of traditional in-house or underutilized software-centric approaches.

Why Metric Tracker?

In many Community Banks, Collection Agencies and Call Center environments, where IT departments are already overburdened, it is often not efficient to maintain experienced database professionals and analysts with the requisite technology and business area backgrounds to prepare the types of robust and interactive analyses that are required. We can do this work for you so you can concentrate on what you do best: running your operation in the smartest and most profitable way possible.

The analytic tools which we develop are designed such that front line management personnel and senior level personnel can easily access, view and interact with them to derive meaningful and actionable metrics.