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Source Systems
Metric Tracker has experience interacting with a vast array of
collection systems:
| Telephony |
Inventory Management |
| Cisco - IP Contact Center (IPCC) |
Accelerated Data Systems (ADS) - Advantedge |
| Collection Data Systems (CDS) - CollectOne (Tiger) |
Allscripts - Healthmatics Ntierprise |
| Quantrax - iTel Dialer |
Collection Data Systems (CDS) - CollectOne (Tiger) |
| SER Solutions - Call Processing System (CPS) |
Columbia Ultimate (CUBS) - Collector System |
| Strategic Communication Systems (SCS) - ASD Softswitch |
Comtech - Collect! |
| Touchstar - CT Server |
Fiserv - CBS Worldwide |
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Frontrange Solutions - Goldmine CRM |
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Latitude Software - Latitude |
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MARS Medical Systems - NetPractice |
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Quantrax Corporation - Intelec |
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Total Systems - TSYS |
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Source System Challenge:
Take the Metric Tracker Source System Challenge. Should your Collections Operation use a source
system that's not listed above, receive a 50% discount on your initial project fee with us. We
will prove we can productively access and report on your system.
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Report Distribution
Too often in finance or call center environments when management
decisions need to be made, information is both scarce and scattered.
Reports are useless if they can’t get into the right hands
in a timely fashion. Metric Tracker’s
proprietary software addresses this problem with a web-based
dashboard and report distribution engine. Moreover, we are expert
at employing already available and familiar technologies (Microsoft
Excel, Business Objects Crystal Reports, Microsoft SQL Server
Reporting Services) to simplify and streamline report access,
generation and distribution.
Data Marts & Warehousing
Consumer finance and collection systems are typically transaction-based
systems built for speed, not built for data retention, analytics
or reporting. The result is systems with inadequate and therefore
under-utilized reporting.
Metric Tracker’s data warehousing
initiatives entail dimensionally structuring user data into
a “star
schema” which is intuitive, powerful and extensible.
We then build and deploy OLAP-cubes populated with your data
to facilitate interactive, high-value and high-performance output.
Metric Tracker can take the data from key operational/transactional
data sources in your business and integrate the data into a
fully
conformed data warehouse to provide industry-best decision
support to your business.
What’s more, with our extensive
background in financial services and collections environments,
we can leverage
our exposure to industry-wide norms and our already-developed,
largely modular data models to allow for delivery/usability
times in days or weeks instead of months or years.
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